Q: What is Fundraiser City.com's Privacy Policy?
A: To see Fundraiser City.com's Privacy Policy, please click here.

Q: What does shopping within Fundraiser City cost me?
A: It costs you, the Shopper, nothing. Nor do you pay extra when you shop with the Retailers within Fundraiser City. Actually, you usually pay less. As an FYI, the Causes also pay nothing to have a site within Fundraiser City. Fundraiser City is a Win-Win-Win situation for the Causes, Retailers, and the Shopper.

Q: What are Shopping Dollars?
A: When you make a purchase via a Retailer link within the Fundraiser City site, the Retailer sends a rebate to Fundraiser City. Fundraiser City gives this rebate to you: the Shopper. These rebates are... Shopping Dollars. And, these Shopping Dollars are yours. When you select a Cause to donate these Shopping Dollars to, Fundraiser City is merely holding your Shopping Dollars for you. If you have selected yourself as your Cause, this money is yours and will be sent to you when accrue $25. If you have selected a Cause to donate your Shopping Dollars to, we forward your donation to this Cause for you.

Q: How many Shopping Dollars does each Retailer give to me?
A: Generally, each retailer provides a rebate that ranges from 2.5% to 25% of the price of the products or services that you purchase through Fundraiser City. In certain cases, a retailer provides a flat fee rebate. For example, when you buy a car via most of our car dealers, no matter how expensive the car is, you get a flat $10. If you want to see a pdf with each individual Retailer and the amount of Shopping Dollars you earn for each Retailer, please click this Shopping Dollars per Retailer pdf.

Q: Who “owns” these Shopping Dollars”?
A: You own the Shopping Dollars. The Shopping Dollars are a rebate that Fundraiser City collects from the Retailers on your behalf. You can keep this money or you can voluntarily send it to your favorite Cause. You own the Shopping Dollars.

Q: How do I keep my Shopping Dollars?
A: If you don’t want to donate your Shopping Dollars and would prefer to keep them, you need to be a Cause. i.e. if your name is Joe Smith, you need to set up a Cause within Fundraiser City called the Joe Smith City. You can create a Cause site in the Be a Cause page.

Q: Does Fundraiser City respect my privacy?
A: Yes. Fundraiser City does not sell nor share our Cause, Retailer, or Shopper information with third-party constituencies.

Q: What is a Cause?
A: A Cause can be most anything that has an address and the ability to receive a check. A Cause can be a Not-for-Profit Organization (e.g., the Red Cross, March of Dimes, etc.). A Cause can be a school or university (e.g., Harvard University, Our Lady of Peace High School, etc.). A Cause can be you or your family (e.g., Joe Smith, The Richards Family, etc.). A Cause is whatever body you want your shopping checks sent to.

Q: What does Fundraiser City cost the Causes?
A: It costs the Causes nothing. Retailers proactively sell their products and services. And, it costs the Shopper nothing. Fundraiser City is a Win-Win-Win situation for the Causes, Retailers, and the Shopper.

Q: Can I support a cause that’s not on your list?
A: You can see if your Cause is already registered with Fundraiser City by looking in the Select a Cause page. If your Cause is already registered, just click the Cause link and enjoy your Cause’s Simple City immediately. If your Cause is not yet registered with Fundraiser City, at no cost to you or your Cause, you can set up your Cause’s website in the Be a Cause page.

Q: Can I support more than one cause? How do I change my Cause?
You can only support one Cause at a time. However, you can change your Cause as often as you like. You begin earning money for the new Cause as soon as you complete the change. You can change your Cause by going to the Select a Cause page. You’ll know when your Cause has been changed when you see a new Cause logo in the upper, left-hand corner of the site.

Q: How do I change my e-mail address and other submitted information? How does a Cause change it’s submitted information?
A: Just e-mail us and tell us the information you would like to change.

Q: What if I want my Shopping Dollar donation to be a tax deductible donation?
A: If the Cause that you are donating to qualifies under the IRS code for a tax-deductible donation and you would like your donation to be tax-deductible, you need to set-up a site where you are the Cause. i.e. if you want to make a tax-deductible donation to the Boys Scouts of America, you should not go to Fundraiser City’s Boy Scouts City site. Instead, you need to set up a Joe Smith City or a Joes Boy Scout City site. Fundraiser City will send a check to your Cause and a corresponding e-mail to you confirming that we have sent your shopping dollars to the Cause of your choice. You can create your Cause site in the Be a Cause page. If you have any questions about setting up a Simple Site so your Shopping Dollars can be tax-deductible, please e-mail us. And, please know that Fundraiser City is not giving tax advice. You should check with your tax advisors for all tax and financial advice.

Q: Can I set up a Cause Simple City so I can make tax deductible donations and donate my Shopping Dollars to numerous Causes?
A: Yes. Just e-mail us to let us know who you want to dedicate your Shopping dollars to.

Q: How many Shopping Dollars do I earn per purchase?
A: It depends. In some cases you earn a static dollar rebate (e.g. you might get $20 for buying a car) and in some cases you earn a rebate that is a percentage of your purchase (e.g., you might buy a $100 sweater and get a 5%, or $5, rebate). The vast majority of the Retailers within Fundraiser City offer rebates that are a percentage of your total purchase. The average rebate is 3% of the purchase price.

Q: How do I know how many Shopping Dollars my Cause or I have earned?
A: Just e-mail us and tell us your name or the name of the Cause you wanted to procure this information about.

Q: When do I get my Shopping Dollars?
A: We must have a verified Cause name and mailing address to send your Cause a check. These checks are sent to Causes monthly, 75 days in arrears. (e.g. Purchases made by Jan 1st are sent to your Cause on or about March 15th.) This allows the Retailers time to report merchandise returns. Fundraiser City does not send checks for amounts less than $25. If an account has less than $25 at the end of the month, the funds will carry over each month until $25 accrues.

Q: How do I know I am selecting the Retailers who offer the most Shopping Dollars per purchase?
A: Within the Fundraiser City site, we suggest to you the Retailers with the best value for the product or service you are interested in purchasing and... with the best “Shopping Dollars” deal.

Q: How do I know which Cause I have selected to earn my Shopping Dollars?
A: While you’re shopping, look at the upper, left-hand corner of the site. The Cause logo you’ll see is who you’re earning Shopping Dollars for. If you don’t see a Cause logo, you need to Select a Cause to earn Shopping Dollars.

Q: How do I test my Retailer links to make sure they are working properly?
A: If a Retailer link is working properly, a cookie is placed on your hard drive when you click the link. To make sure the link is placing the cookie properly, here's what to do:

In Internet Explorer (version 6):

1. From the menu, select Tools » Internet Options.
2. Click the Privacy tab.
3. Click the Advanced... button.
4. Select the Override automatic cookie handling checkbox.
5. Under First Party Cookie Handling and under Third Party Cookie Handling, select the Prompt radio buttons.
6. Click the OK button to close the Advanced window.
7. Click the Apply button.
8. Click the OK button to close Internet Options.
9. Click the link. Your browser should present a privacy warning that asks you if you want to allow or block the cookie. Click the Allow button. The system should take you to the appropriate page on the Client's Web site.

In Netscape (version 6 or 7) and Mozilla:

1. From the menu, select Edit » Preferences.
2. Click the Privacy & Security arrow to expand it.
3. Click the Cookies option.
4. Select the Ask me before storing a cookie checkbox.
5. Click the OK button to close the window.
6. Click the link. Your browser should present a confirmation message box that asks you if you want to allow the cookie. Click the Yes button. The system should take you to the appropriate page on the Client's Web site.

Q: What are cookies?
A: Cookies make your online life easier. Cookies are a harmless, but very handy little mechanism by which you can be recognized every time you return to the site without logging in each time. Since most people browse the web via a personal computer, virtually every Web site on the Internet uses cookies to make accessing a site as quick and painless as possible.

Q: How do I put a banner or link to Fundraiser City on my Cause's Web site?
A: Just e-mail us and we’ll send you a link. Feel free to tell us if you have preference of link dimensions or link type.

Q: Are the Fundraiser City Causes associated with the sales activities within Fundraiser City?
A: Fundraiser City Causes are in no way involved in the sales activities associated with Fundraiser City. Even when a Cause has directed the Shopper to Fundraiser City via their website, e-mail, or any other communication method, the Cause is in no way involved in the Fundraiser City sales activities. Fundraiser City is neither an agent nor a representative for any of the Fundraiser City Causes. Fundraiser City is merely facilitating the Shoppers ability to purchase products and services on-line, procure a rebate for themselves, and to choose to keep this rebate or send it to an entity or organization of their choice.

Q: I don’t see my question on this page. How do I contact Fundraiser City?
A: Please Contact us via our Contact Us page

Contact us with any questions or comments that you might have!